SMS Terms and Conditions
Last updated: April 4, 2026
Program Name
Appliance Therapist SMS Messaging Program
Program Description
By providing your phone number and submitting a service request on our website, you consent to receive automated text messages (SMS) from Appliance Therapist related to your appliance repair service request. Messages may include:
- AI-powered diagnostic call notifications
- Appointment confirmations and reminders
- Technician arrival updates
- Service follow-ups and repair summaries
- Promotional offers and membership information (only if you opt in)
Message Frequency
Message frequency varies based on your service request and interaction with Appliance Therapist. Typically, you will receive 1–5 messages per service request. You may receive additional messages if you submit multiple service requests or engage in ongoing communication about your repair.
Message and Data Rates
Message and data rates may apply. Your mobile carrier's standard messaging and data rates will apply to any messages you send or receive. Appliance Therapist is not responsible for any charges from your wireless provider.
Opt-In
By submitting a service request form on appliancetherapist.com or by texting us, you are providing your express written consent to receive SMS messages from Appliance Therapist at the phone number you provided. Consent is not a condition of purchase or service.
Opt-Out Instructions
To stop receiving text messages from Appliance Therapist at any time, reply STOP to any message you receive from us. You will receive a one-time confirmation message that you have been unsubscribed. After opting out, you will no longer receive SMS messages from us unless you opt in again.
Help and Support
For help or questions about our SMS messaging program, reply HELP to any message you receive from us, or contact us directly:
- Phone: 725-333-0833
- Secondary Phone: 725-800-7797
- Email: support@appliancetherapist.com
- Website: appliancetherapist.com
- Address: 7688 Blue Diamond Rd, Las Vegas, NV 89178
Supported Carriers
Our SMS program is supported on most major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carriers are not responsible for delayed or undelivered messages.
Privacy
We respect your privacy. Your phone number and personal information will not be sold, rented, or shared with third parties for marketing purposes. Your information is used solely to provide appliance repair services and related communication. For more details, see our Privacy Policy.
AI-Powered Calls
As part of our diagnostic service, you may receive an automated phone call from our AI-powered assistant after submitting a service request. This call is designed to help identify your appliance issue and provide initial diagnostic information. By submitting a service request, you consent to receiving this automated call at the phone number you provided.
Contact Information
Appliance Therapist
Owner: Ed Khan
7688 Blue Diamond Rd
Las Vegas, NV 89178
Phone: 725-333-0833
Email: support@appliancetherapist.com
Website: appliancetherapist.com
Changes to These Terms
Appliance Therapist reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting to this page. Your continued participation in the SMS program after changes are posted constitutes your acceptance of the updated terms.
